So with maybe 40,000 boat kits sold by now, a Forum dedicated to those customers gets short shrift over one for the new 'kids on the block'?
While there's some definite crocks with this website, I'd like to point out a few things in its defense.
First off, the forum is actually a secondary function here. The main purpose of this website is to display products and to safely, securely and reliably take your order, collect your money and pass that information along to the people who make it all happen. Additionally, this website keeps track of your order history since day 1 (actually April 2nd, 2008)
Which bring us to the next point. This website is approaching its 12th birthday. It's old software. When it became active it was already mature software with a good track record of reliability. So when it was originally developed, the world was drastically different. Hard drives were expensive. Terabyte drives were years in the future. Fora were mostly text-based. Cameras were expensive, cell cameras were crap with tiny images by today's standards. It made perfect sense back then to have a 500-pixel width limit because that was wider than most images. It also made sense to link to pictures instead of hosting them because that scarce disk space was needed for order history and directly business-related stuff. There was no fancy cloud storage, vendors used simple HTML links instead of hiding image locations, so having to supply links instead of dragging and dropping pictures was not a big deal. And if a few of the forum features were missing, like editing, that was nowhere near as important as not losing orders or allowing customers' money to disappear.
In a perfect world, as the website became dated, there would have been a refresh. But all that business data, as well as the forum data, would need to be reliably and securely exported into the new system. That kind of tech refresh is a very tedious, time consuming, specialized, dangerous and expensive process. Since the catalogue and sales portion was working already, should CLC have stopped designing new boats and spent the money on fixing some forum crocks that people could work around? I know what I would have voted for if my opinion had been one that counted and I'm pretty sure that the vast majority of the builder community would have done the same.
While it would have been possible to keep the current website and just link to new forum software, the way the Teardrop and Pocketship fora did, that would require a major effort to preserve the old forum. The Teardrop and Pocketship fora got away with it because they were starting fresh, without a decade+ worth of data to preserve.
So one day there will inevitably be a new website with new forum features. Until then, we can work with what we have knowing that it helps CLC get us new boats.
Laszlo